Refund Policy

1. Our Services Our student mentoring service offers Bronze, Silver, Gold, and Diamond packages to support your academic and professional growth. We are committed to delivering high-quality mentoring services tailored to your needs. By purchasing a package, you agree to these terms.

2. Refund Policy All payments made for our mentoring packages (Bronze, Silver, Gold, and Diamond) are final and non-refundable. We do not grant refunds, credits for partially used services, or pro-rated refunds for any reason. We encourage you to carefully review the package details and these terms before making a purchase.

3. Service Delivery Policy

Activation: Upon successful payment, your mentoring package will be activated, and you will receive a confirmation email with details on how to begin within 24 hours.
Scheduling: Access to package benefits will be made available as per the schedule and description outlined in your specific package.
Delivery Medium: All services will be delivered online through our designated platform and communication channels.

4. Cancellation Policy While payments are non-refundable, you may choose to cancel your service at any time. Cancellation will prevent any future recurring charges (if applicable) but will not result in a refund for any payment already made. Upon cancellation, you will continue to have access to the services until the end of your current paid term. To cancel, please contact our support team.

5. Contact & Grievance If you have any questions, concerns, or grievances regarding our services or this policy, please contact our support team at whichcoursewhichcollege@kareertrek.com. We are committed to addressing your concerns promptly.